Core Compliance & Ethics
BetStop
- BasisGood practice
- RegionAustralia
This course will guide you through the essentials of BetStop, Australia’s National Self-Exclusion Register. You’ll learn how it impacts your role and organisation, helping you understand your responsibilities and providing a comprehensive overview of BetStop.
The short answer
BetStop training is for everyone in scope in Australia. There is no single instrument behind it; it is treated as good practice. It runs online in about 35 to 40 minutes. Run it off the shelf as it is, or have Hungry Minds rebuild it around your own policies and scenarios.
Course details reviewed
About this course
BetStop is Australia’s National Self-Exclusion Register, designed to help individuals take a break from online and phone wagering services by preventing licensed operators from providing gambling products and services to registered participants.
Understanding the BetStop framework is essential for employees working within the wagering industry. Organisations have specific obligations relating to self-excluded individuals, promotional activities, account management and compliance with Register Rules.
This course provides practical guidance on the purpose of BetStop, legal responsibilities, compliance requirements and the role organisations play in supporting responsible gambling practices.
What the course covers
- Introduction
- What is BetStop?
- The fundamental requirements of BetStop
- Promoting BetStop
- The Register Rules
- Organisational approach to compliance
- Consequences of non-compliance
- Recent enforcement action by the Australian Communications and Media Authority (ACMA)
What people can do afterwards
By the end of the course, participants will be able to:
- define what BetStop is and explain why it exists
- understand how BetStop affects wagering operators and their obligations
- recognise their legal responsibilities under the Register Rules
- apply BetStop requirements accurately in day-to-day operations
- promote BetStop appropriately to customers
- support a compliant organisational approach to self-exclusion requirements
- identify enforcement trends and consequences of non-compliance
How it is delivered
- Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.
Two ways to run it
-
Your policies, your scenarios
We rebuild “BetStop” around how your organisation actually works, so the training changes behaviour instead of recording completions.
Build a custom version -
Ready to run as it is
Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.
Deploy off the shelf
Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.
What it costs
Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.
If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.
Choosing an LMS
If you don’t currently have an LMS, we can help you select a platform that suits your organisation.
For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.
Learn more:LearnWorlds TalentLMS
We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.
Common questions
Who needs BetStop training?
It is written for everyone in scope in Australia. No single instrument mandates it. Organisations usually run it as part of a broader risk or conduct program.
How long does the course take?
About 35 to 40 minutes online.
What does the course cover?
Modules include: Introduction · What is BetStop? · The fundamental requirements of BetStop · Promoting BetStop · The Register Rules · Organisational approach to compliance. There are 8 modules in total.
What will people be able to do afterwards?
By the end, participants can define what BetStop is and explain why it exists; understand how BetStop affects wagering operators and their obligations; recognise their legal responsibilities under the Register Rules; apply BetStop requirements accurately in day-to-day operations.
Can it be customised to our organisation?
Yes, at three levels: light branding, deeper content and imagery changes, or a full custom build around your own policies, scenarios and systems. If the behaviour you need to change is specific to how your organisation works, the custom build is the one that does it. See how custom training works, or deploy this one as it is.
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