Credit Contracts and Consumer Finance

About this course

Ensure your staff understand their legal obligations under New Zealand’s Credit Contracts and Consumer Finance Act (CCCFA), including responsible lending principles, contract disclosures, and borrower protections. This knowledge is crucial for compliance and promoting ethical lending practices in consumer credit interactions.

What the course covers

• The law
• Criminal penalties for breach
• What does the CCCFA cover?
• When does the CCCFA apply?
• Responsible lending principles
• Responsible lending conduct
• Advertising to provide credit or finance
• Disclosure statements
• Substantial hardship
• Buy-back transactions
• Guarantees and guarantors
• Oppressive contracts
• More about the CCCFA
• Consumer leases

What people can do afterwards

By the end of the course, participants will be able to:

• understand the CCCFA, what it is and when it applies
• understand responsible lending principles and conduct requirements
• understand disclosure standards and their requirements
• understand obligations relating to ending and enforcing credit contracts
• understand the consequences of non-compliance and regulatory breaches
• Rigorous end-of-module testing to ensure thorough understanding of the law
• Legally up-to-date content to save you time and resources
• Multiple course formats to suit diverse learning needs
• Engaging and interactive animated modules for an optimal user experience
• Comprehensive coverage of the Credit Contracts and Consumer Finance Act

How it is delivered

• Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.
• Accelerated learning Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

Two ways to run it

• Your policies, your scenarios

  We rebuild “Credit Contracts and Consumer Finance” around how your organisation actually works, so the training changes behaviour instead of recording completions.

  Build a custom version

• Ready to run as it is

  Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.

  Deploy off the shelf

Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.

What it costs

Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.

If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.

Choosing an LMS

If you don’t currently have an LMS, we can help you select a platform that suits your organisation.

For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.

Learn more:LearnWorlds TalentLMS

We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.