eCompliance

Privacy & Cyber Security

Privacy Credit Reporting Code

Ensure your staff understand their obligations when dealing with credit-related information under the Australian credit reporting system.

The short answer

Privacy Credit Reporting Code training is for everyone in scope, and it exists because of Privacy Act 1988. It runs online in about 35 to 40 minutes. Run it off the shelf as it is, or have Hungry Minds rebuild it around your own policies and scenarios.

Course details reviewed

About this course

Organisations that deal with credit-related information have certain obligations under the Australian credit reporting system.

Numerous laws govern how personal information for consumer credit reporting is handled.

Staff must be able to identify what information can be handled as ‘credit-related’ information.

What the course covers

  • The Law
  • What is credit-related information?
  • Management of Credit-related Information
  • Use of Credit-related Information
  • Disclosure of Credit-related Information
  • Direct Marketing
  • Access
  • Record Keeping
  • Correction of Information
  • Complaints & Disputes

What people can do afterwards

By the end of the course, participants will be able to:

  • what credit-related information can be collected and held
  • how to use and disclose credit-related information
  • what records should be kept
  • how to handle access and correction requests
  • how to handle complaints and disputes

How it is delivered

  • Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.

Two ways to run it

  • Your policies, your scenarios

    We rebuild “Privacy Credit Reporting Code” around how your organisation actually works, so the training changes behaviour instead of recording completions.

    Build a custom version
  • Ready to run as it is

    Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.

    Deploy off the shelf

Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.

What it costs

Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.

If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.

Choosing an LMS

If you don’t currently have an LMS, we can help you select a platform that suits your organisation.

For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.

Learn more:LearnWorlds TalentLMS

We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.

Common questions

Who needs Privacy Credit Reporting Code training?

It is written for everyone in scope in Australia. The obligation comes from Privacy Act 1988, so if that applies to your organisation, the people it covers need this training.

How long does the course take?

About 35 to 40 minutes online.

What does the course cover?

Modules include: The Law · What is credit-related information? · Management of Credit-related Information · Use of Credit-related Information · Disclosure of Credit-related Information · Direct Marketing. There are 10 modules in total.

What will people be able to do afterwards?

By the end, participants can what credit-related information can be collected and held; how to use and disclose credit-related information; what records should be kept; how to handle access and correction requests.

How often does it need to be repeated?

There is no universal interval. Most Australian organisations run compliance training annually, with a shorter refresher at induction and after any policy change. Your own risk assessment and any regulator guidance set the actual cadence. We cover how to decide this properly.

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