Spam Act

About this course

The Spam Act 2003 establishes rules for sending commercial electronic messages in Australia. Organisations that communicate with customers by email, SMS or other electronic channels must understand and comply with these requirements to avoid penalties and maintain consumer trust.

This course provides a practical overview of spam compliance, including consent requirements, sender identification, unsubscribe obligations and the role of the Australian Communications and Media Authority (ACMA). Learners will gain the knowledge needed to support compliant marketing and communication practices.

What the course covers

• What is spam?
• Spam Act, Privacy Act and ACMA
• Electronic messages
• Electronic newsletters
• Industry codes and standards
• Financial penalties for breach
• The golden rules
• Consent
• Identify
• Unsubscribe
• The ACMA
• Powers to enforce the Spam Act
• Stance on spam
• Codes, standards and policies

What people can do afterwards

By the end of the course, participants will be able to:

• Understand the purpose and requirements of the Spam Act 2003.
• Identify the key obligations relating to commercial electronic messages.
• Explain consent, identification and unsubscribe requirements.
• Recognise the role of ACMA in monitoring and enforcing compliance.
• Identify risks and penalties associated with non-compliance.
• Apply best practice approaches to compliant electronic communications and marketing activities.

How it is delivered

• Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.
• Accelerated learning Allows learners who understand the topic to proceed quickly through the course in 20-30 minutes.

Two ways to run it

• Your policies, your scenarios

  We rebuild “Spam Act” around how your organisation actually works, so the training changes behaviour instead of recording completions.

  Build a custom version

• Ready to run as it is

  Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.

  Deploy off the shelf

Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.

What it costs

Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.

If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.

Choosing an LMS

If you don’t currently have an LMS, we can help you select a platform that suits your organisation.

For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.

Learn more:LearnWorlds TalentLMS

We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.