Franchising Code of Conduct

About this course

Franchising is a widely used business model that relies on clear rights, responsibilities and obligations between franchisors and franchisees.

The Franchising Code of Conduct is a mandatory industry code under the Competition and Consumer Act 2010 that regulates franchise relationships and promotes transparency, fairness and good faith dealings.

This course provides an overview of franchising obligations, disclosure requirements, dispute resolution processes and the responsibilities of parties operating within a franchise network.

What the course covers

• What is franchising?
• The Franchising Code of Conduct
• Who is not subject to the Code
• Disclosure obligations
• Key documents for potential franchisees
• Seeking independent advice
• Marketing fund statements
• Changes to materially relevant facts
• Franchise disclosure register
• Exclusive dealing and the duty to act in good faith
• Dispute resolution
• Terminating a franchise agreement

What people can do afterwards

By the end of the course, participants will be able to:

• understand the key requirements of the Franchising Code of Conduct
• recognise the obligations of franchisors and franchisees
• understand disclosure and information requirements within franchise arrangements
• identify good faith obligations and dispute resolution processes
• understand how competition and consumer laws apply to franchise operations

How it is delivered

• Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.

Two ways to run it

• Your policies, your scenarios

  We rebuild “Franchising Code of Conduct” around how your organisation actually works, so the training changes behaviour instead of recording completions.

  Build a custom version

• Ready to run as it is

  Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.

  Deploy off the shelf

Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.

What it costs

Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.

If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.

Choosing an LMS

If you don’t currently have an LMS, we can help you select a platform that suits your organisation.

For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.

Learn more:LearnWorlds TalentLMS

We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.