Records Management

About this course

Effective record management is essential for ensuring information remains accurate, secure, accessible, and available when needed.

Every employee has a responsibility to create, maintain, store, and dispose of records appropriately throughout their lifecycle. Good record management supports business continuity, regulatory compliance, operational efficiency, and informed decision-making.

This course provides practical guidance on creating, managing, securing, and disposing of records, helping participants understand their responsibilities in maintaining reliable and compliant recordkeeping practices.

What the course covers

• The importance of record management
• What is a record?
• What do I have to do?
• Naming folders and files
• Make and keep records
• Why do records matter?
• Digitalisation of documents
• Access to records
• Record security
• Ensuring records are secure
• Record destruction
• Authorisation to dispose of records
• Methods of destruction

What people can do afterwards

By the end of the course, participants will be able to:

• understand the importance of effective record management
• identify what constitutes a business record and their responsibilities for managing it
• apply good practices for creating, storing, naming, and maintaining records
• understand record security requirements and access controls
• recognise appropriate processes for record retention, disposal, and destruction

How it is delivered

• Structured learning Designed for learners who are new to the topic or want a comprehensive overview. The course explores the subject in detail and typically takes 35–40 minutes to complete.

Two ways to run it

• Your policies, your scenarios

  We rebuild “Records Management” around how your organisation actually works, so the training changes behaviour instead of recording completions.

  Build a custom version

• Ready to run as it is

  Deploy the course off the shelf, with light branding if you want it. Delivered with our partner Safetrac, who will contact you directly.

  Deploy off the shelf

Either way, you can run it through our compliance platform or take it as a SCORM package for the LMS you already have.

What it costs

Off-the-shelf pricing starts at $4,000 a year for up to ten courses with your logo and colours applied, rising with how much you want changed. The tiers are the same across the catalogue, so they are set out once on the pricing page rather than repeated on all 101 courses.

If what you actually need is your own scenarios and your own policies rather than a reskin, that is a custom build, and it is the work Hungry Minds does.

Choosing an LMS

If you don’t currently have an LMS, we can help you select a platform that suits your organisation.

For smaller teams or organisations getting started, we typically recommend LearnWorlds for its ease of use and quick setup.For organisations requiring more advanced functionality and reporting, TalentLMS is a strong option.

Learn more:LearnWorlds TalentLMS

We may receive a commission if you sign up to an LMS we recommend. It does not change what we recommend.